What I can help with
I work across the tools, infrastructure and processes your team depends on.
Smoother MSP operations
Automate repeat work and repair the links between your tools.
Operational Friction Scan
Review two workflows for repeat work, handoffs and waste. Produce a prioritised backlog.
Starts with investigationPSA–RMM–Documentation Consistency
Compare customers, assets and contract fields across PSA, RMM and documentation.
Starts with investigationOn/Offboarding & Lifecycle Automation
Automate user, customer and device changes through Graph, with approvals and an audit trail.
Starts with implementationAutomation & Integration Stabilization
Repair brittle jobs with error handling, retries, safe authentication and recovery paths.
Starts with implementation
Control over Microsoft access
Know who has access to your systems and whether they still need it.
MSP Access Governance Review
Map GDAP relationships, roles, groups and principals. Define a target access model.
Starts with investigationWorkload Identity Review
Inventory app registrations, service principals, permissions, credentials and owners.
Starts with investigationGDAP Remediation & Lifecycle
Restructure delegated access and establish group, role and lifecycle checks.
Starts with implementationTenant Security Baselines & Drift
Set tenant standards, detect drift and repair approved deviations with recorded exceptions.
Starts with implementation
Infrastructure you can rely on
Find the cause of recurring failures and unblock difficult changes.
Legacy Automation Discovery
Inventory scripts, cron jobs, scheduled tasks, services, accounts and dependencies read-only.
Starts with investigationTechnical Problem Assessment
Gather evidence, test hypotheses and document confirmed causes and proposed repairs.
Starts with investigationComplex Infrastructure Remediation
Repair diagnosed issues in hybrid identity, AD, Azure, Windows, AVD and stalled migrations.
Starts with implementationTechnical Escalation Block
Scheduled investigation and peer review for your engineers. No on-call service.
Starts with investigation
Costs and consumption that add up
Check that what you pay for and deliver matches your contracts and invoices.
Revenue & Process Integrity Review
Reconcile vendor usage, PSA contracts and invoices for an agreed period and scope.
Starts with investigationM365 License Reclamation
Identify unused licences, submit them for review and revoke only after approval.
Starts with investigationAzure FinOps Assessment
Review Azure cost drivers, sizing, commitments and licences. Validate proposed changes.
Starts with investigationBilling Reconciliation Automation
Replace recurring spreadsheet reconciliation with source comparisons and an exception workflow.
Starts with implementation
You work directly with me
Email me what’s going on. We’ll work out a first step together.
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